Terms of Use

Effective Date: 06/06/2025

Welcome to OOTO AI. These Terms of Use (“Terms”) govern your access to and use of the OOTO AI platform, including all services, APIs, and applications provided by OOTO AI (“Service”, “we”, “our”, “us”).
By registering, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. About OOTO AI

OOTO AI is a U.S.-based company that provides biometric technology tools, including APIs for facial recognition, liveness detection, and deepfake detection. We act as a technical service provider and do not perform user identification or store personal or biometric data.

2. Eligibility

The Service is intended for individuals who are at least 18 years old. By using the Service, you confirm that you meet this requirement.

3. Account and Access

To access the Service, users must register and create an account. Currently, we offer a free demo access, which includes limited usage of our APIs. We may introduce paid plans in the future. We reserve the right to modify access terms at any time.

4. Permitted Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not:
– Use the Service to violate any law or regulation;
– Attempt to gain unauthorized access, interfere with, or disrupt the Service or its security;
– Reverse engineer, resell, or reproduce the Service or any of its components;
– Misrepresent your identity or affiliatiot.

5. Intellectual Property

All software, algorithms, and intellectual property within the Service are the sole property of OOTO AI. Use of the Service does not grant you any ownership rights.

6. Privacy and Data

OOTO AI does not collect or store personal or biometric data. All image processing is performed anonymously, and no images or templates are retained after processing. Please refer to our Privacy Policy for more information.

7. Disclaimer of Warranties

The Service is provided “as is” and “as available.” OOTO AI makes no warranties regarding accuracy, availability, or fitness for any particular purpose. Use of the Service is at your own risk.

8. Limitation of Liability

OOTO AI is not liable for any direct, indirect, incidental, or consequential damages arising from:
– Use or inability to use the Service;
– Inaccuracies in identification results;
– Actions taken by users or third parties using the Service.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States.

10. Changes to These Terms

We may update these Terms from time to time. If we do, we will notify you by posting the revised Terms on our website. Your continued use of the Service after such changes constitutes your agreement to the updated Terms.

11. Contact

If you have any questions about these Terms, please contact us at:
Email: request@ooto-ai.com
Company: OOTO AI
Jurisdiction: United States‍

12. Billing and Subscription Terms

a. General
Paid subscription plans are billed in advance and renew automatically at the end of each billing cycle unless canceled. Users may cancel auto-renewal by removing their payment method or switching to the free Starter plan.
b. Payment Processing
‍All payments for subscription plans are processed securely via Stripe. We do not store any payment information on our servers.
‍c. Plan Upgrades
‍When you upgrade to a higher-tier plan during your billing cycle: The new plan becomes active immediately. The remaining value of the previous plan is credited toward the new plan. The billing date resets to the new payment date. No automatic refunds are issued; refund requests are handled manually at our discretion via support.
‍d. Plan Downgrades
‍When you downgrade to a lower-tier plan: The current (higher) plan remains active until the end of the billing cycle. The lower-tier plan takes effect after that. Users can cancel the downgrade before the new plan activates. No refunds are issued for downgrades.
‍e. API Calls and Template Limits
‍API call limits and template quotas are defined on our pricing page. When switching from one paid plan to another, limits reset according to the new plan. Templates are retained on paid plans as long as the subscription is active. On the free Starter plan, saved templates are deleted monthly.
‍f. Enterprise Plans
‍Enterprise plans are billed manually and may include custom pricing, support, SLAs, and onboarding. Invoicing may be handled via Stripe or third-party services.
‍g. User Responsibility
‍Users are responsible for monitoring their billing cycle, payment due dates, and plan status. Notifications may be sent via email but are not guaranteed.